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Ordering Info

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Application

All products in our catalog are sold for laboratory or manufacturing uses only. Many chemicals are hazardous. All of our products should be handled only by qualified individuals who have been trained in laboratory procedures and are familiar with the potential hazards of these chemicals.

Return Policy

Users should inspect goods immediately on receipt and inform the vendor of any shortage, damage or quality problem within 7 days.
Return shipment will not be accepted without prior authorization, except for those defective or non-conforming products in strict compliance with Shaoyuan return shipment instructions. Advance contact with Shaoyuan Customer Service is required. Certain items and quantities may not be returned in any circumstances. These items include, but are not limited to: damaged or leaked reagents, refrigerated or frozen products, reagents which have passed their expiration dates, custom synthesized products or special orders, products missing labels, unpacked products. Any returned items except those defective items may be subject to a 25% processing, shipping, and re-analysis fee with the minimum no less than USD$50, and must be returned within 40 days of purchase.

Patents

Shaoyuan’s products may be covered by application or process patents. The Purchaser is responsible for any patent infringement resulting from the use of our products.

Warranties and Disclaimer

Shaoyuan (the Seller) warrants to the original Purchaser only, that the products listed in this catalog conform to the composition and purity described therein at the time of their shipment. If there is any failure on the part of the Seller to meet this warranty, a refund of the purchase price will be made, providing the Purchaser returns the alleged non-conforming product within 30 days of the invoice date. Seller makes no other warranty, express or implied, including any implied warranty of fitness for a particular purpose or of marketability.

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